HomeOwners

Do Your Home Comfort Essentials Need an Upgrade?

Vista has you covered. We connect you with local trusted dealers in your community who will install, service, and maintain your home comfort essentials. You pick what works best for your home, and we handle the rest. Sit back, relax, and let us take care of it.

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I'm a current customerBenefits of lease-to-own

Affordable, worry-free comfort – powered by local experts.

Your home should always feel comfortable – no matter the season.
At Vista Services, we connect you with trusted local contractors who install, service, and maintain your home comfort systems, including heating, cooling, water heating, water softening, and more.

With our lease-to-own program, you can enjoy modern, energy-efficient equipment with no upfront costs, warranty coverage, and predictable monthly payments – all while keeping your relationship with your local contractor.

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The Vista Advantage for Homeowners

Discover how Vista can deliver trust and transparency. Our Lease-to-Own program makes it affordable to get home comfort essentials, such as heating, ventilation, and air conditioning (HVAC), water heaters, water softeners, and more, without the huge upfront cost. You know exactly what your monthly payment is, repairs and warranty are covered, and at the end of the term, the equipment belongs to you. No gimmicks, no surprises - just peace of mind and ownership.

Affordable Monthly Payment

Vista will administer all billing and collection services for our Contractor Partners. This makes it easy for you! Your affordable monthly payment will be billed by Vista.

Switching Providers

Looking to switch from your current provider to Vista? Vista will act as your agent and, if necessary, legally indemnify you against any equipment removal charges and fees.

Warranties

Our standard lease-to-own contracts include equipment parts and labour warranty coverage. The warranty covers the cost to repair broken or defective parts on the products rented for the term of the contracts (parts and labour).

Lease-to-Own vs Owning Outright.
What's better for you?

Lease-to-Own

$0 or low initial cost
Installation included with lease-to-own agreement
Service 100% covered*
24/7 Canadian-based call centre support
No unexpected costs
Provider ensures efficiency & safety over time
Hassle-free ownership alternative
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Small, predictable, monthly fee

Own Outright

High upfront cost
You pay for installation seperately
You pay for all service and repairs
You are on your own or pay extra for emergency support
Risk of surprise repair bills
You must monitor the age/performance of your equipment
If you finance your purchase over 10-20 years, you will be responsible for repairs and labour while still paying for the equipment
No ongoing fee (after upfront investment)

Blog

Stay in the know with insights from our in-house experts

The Vista Services Blog is your trusted resource for insights and practical tips tailored to homeowners. From seasonal maintenance checklists to energy-efficient solutions, discover how to keep your home comfortable, safe, and cost-effective all year round.

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Read More
A service technician working on an air conditioning unit.

LEASE-TO-OWN

Own the equipment you need for your home

With our Lease-to-Own program, homeowners have the opportunity to eventually own the equipment they lease. At the end of the term, we offer clear options for renewing or buying out the equipment, providing flexibility and peace of mind.

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What our customers think about us

"Vista Credit provided me with great customer services and were understanding of my needs and very professional. The turnaround time for getting a problem solved was amazing!  They truly are a first class credit service company!  It's great doing business with them!"

Sylvia B.

"Vista Services was incredible in assisting me with troubles regarding my water heater. The customer service representative I was in contact with was incredibly helpful and knowledgeable. The repair service technician was professional and efficient and overall I am extremely satisfied with their work. I highly recommend!!"

Elly T.

"Vista has been exceptionally great at coordinating various service contractors at our building in Waterloo.  The service and warranty staff at the office are easy to work with on the phone and they dispatch a couple of very good service techs who show up promptly to do the initial investigation, then order the correct parts and return in a timely matter to complete the work.  The Condo Board is very happy that the residents are also pleased with this service."

Richard D.

"I phoned Vista about a replacement water heater. The installers were extremely professional, pleasant, and completed the power-vented installation in a little over an hour. It just doesn't get better than this."

Kevin F.

Current Customers

Already a Vista customer?

Select one of the links below and a Vista team member will be in touch to assist you.

Still have questions?

Contact us for more information.

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FAQs

Who owns the equipment?

Vista owns the equipment until you decide to purchase it.

Do you provide warranty?

Our standard lease-to-own contracts include equipment parts and labour warranty coverage. The warranty covers the cost to repair broken or defective parts on the products rented for the term of the contracts (parts and labour). Exclusions: Maintenance, servicing unrelated to the equipment (for example, plumbing issues) or service required due to poor water quality issues, which are no fault of the equipment.

What do I do if my equipment needs servicing?

If you require servicing, refer to the contact information provided on your Vista equipment sticker. Alternatively, you can contact our Service & Warranty team at cr.service@vistaservices.ca

What are my payment options?

In order to keep our rates competitive, Vista uses PAP (pre-authorized payment) to debit your bank account for your monthly payment or credit card.

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You can change your current payment option by completing the account information update online form. If you are an alarm monitoring customer, you can also choose to pay by credit card.

When is the first payment due?

Payments are due on the 1st or the 15th of the month, depending on what you choose.

Can I purchase the equipment at any time?

Yes. The Vista contract can be paid off at any time by purchasing the equipment. Simply call our toll-free number 1- 877-31VISTA(84782) and speak with a Customer Success Representative.

What if I sell my house during the contract period?

Most Vista contracts can be transferred upon sale of your home providing the buyer agrees. To transfer your contract, see the ARE YOU MOVING section or contact a Customer Success Representative. Make sure you disclose any rental or financed equipment in your listing. Vista will assist you in assigning the contract to the new homeowner or process a buy-out of the equipment. If you are moving, please complete the ARE YOU MOVING online form.

Can I cancel my lease agreement?

Rental contracts are for whatever term is shown on the contract. However, you can purchase the equipment at any time or transfer the responsibilities to a subsequent homeowner. In some cases, and with Vista’s written permission, the equipment can also be moved to another location.

What happens at the end of the lease agreement?

For lease agreements, you will have an option to purchase the equipment at the end of the contract for a nominal pre-determined price, which will be disclosed to you when you sign your contract.

Still have questions?

Contact us for more information.

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Get started today.

Fill out our contact form and a Vista team member will be in touch to assist you.

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Contact

Corporate Office
6 Gurdwara Road, Suite 205
Ottawa, ON, Canada
K2E 8A3
1-877-318-4782

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