Client Relations Specialist

Two positions available.

Contract length: 12-months

Hours: Tuesday-Saturday, 12pm-8pm

Pay: $25.50 per hour

Expected hours: 37.5 per week

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Vista Services is more than just a financial partner – we are helping communities, the people that live within them and the local contractors that service the area. Our dealers are experts in the water heater, HVAC, and residential infrastructure sector. Having both ownership from local management and an infrastructure fund managed by an award-winning investment manager, we are a well capitalized company growing organically, geographically and by acquisition.

As a Client RelationsSpecialist at Vista Services, you will be an integral part of the sales team. You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making a significant number of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. You will also be responsible for reaching out to previous customers with expiring leases to discuss renewal options and identify opportunities for cross-selling or upselling additional products and services. Ultimately, you will be leveraging your past sales experience and your exceptional communication and interpersonal skills to grow our market depth across multiple cities in which we operate and are looking to grow in a meaningful way.

• You will source new sales opportunities through inbound lead follow-up and outbound cold calls and emails;
• You will understand customer needs and requirements;
• You will renew customers with expired leases;
• You will cross and upsell products to customers;
• You will clean and update our customer database by verifying and refreshing contact information using multiple sources to ensure accuracy and effective outreach
• You will leverage sales automation tools and the CRM to achieve maximum efficiency;
• You will track your sales performance metrics and report them;
• You will close sales and achieve quarterly quotas;
• You will uphold and embody company values in all work and interactions, contributing to a positive and supportive team culture.

• You have 2+ years of professional experience as sales related or in similar role;
• You are naturally competitive; metrics obsessed and have a track-record of exceeding your sales targets;
• You are analytical and seek to understand the root cause of problems by drawing conclusions based on data;
• You have outstanding written and verbal communication skills;
• You naturally build relationships based on trust;
• You have experience working with sales technology like CRM systems and Sales automation tools;
• You maintain a positive attitude even when under high pressure;
• You quickly pinpoint problems and come up with creative solutions to keep the action going;
• You are always thinking about how to do things better;
• You have worked on a small-to-medium size team.