Billing Administrator

Vista Services is more than just a financial partner – we are helping communities, the people that live within them and the local contractors that service the area. Our dealers are experts in the water heater, HVAC, and residential infrastructure sector. Having both ownership from local management and an infrastructure fund managed by an award-winning investment manager, we are a well capitalized company looking to grow organically, geographically and by acquisition.

Reporting to the Supervisor, Finance & Billing the Billing Administrator a member of the billing team. The Billing Administrator is responsible for the timely processing transactions and related supporting documentation.

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Regular billing and related transaction recording, including:

o   Generate system invoices;

o   Compile billing files for billing partner including upload and download files from FTP site;

o   Record transactions in lease accounting subledger;

o   Resolve flagged items;

o   Track exceptions and trending of billing and collections with billing partner;

o   Compile Pre-authorized payment(“PAP”) files and related reconciliations;

o  Process billing adjustments, as required, including service fees;

o   Process memos from Customer Service Representatives (“CSRs”);

o   Process credit card transactions; and

o   Other transactions and related details as required.

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·       Collaborate with other members of the team to process and record daily transactions as follows:

o   Record daily banking transactions for routine transactions, transfers and refunds;

o   Record and reconcile credit card transactions; and

o   Lease buyouts and terminations.

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·       Support processing transaction related documentation:

o   Registration of notice of security interests (“NSIs”) and discharge of said notices;

o   Account renewals and escalations; and

o  Other transaction related documentation as required, including obtaining documents, contract scanning and other file documentation.

Other transaction and project support as required.

·       An understanding of transaction recording, data management and underlying systems;

·       Mid-level understanding of Excel (datamanagement);

·       3-5 years’ experience in a similar role;

·       Working knowledge of Outlook;

·       Experience using accounting software, with Microsoft Business Central or NAV considered an asset; and

·       Qualified to work in Canada on a permanent basis.

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Interpersonal Skills – Work well with others, have a high level of initiative and energy

Flexible – demonstrates flexibility with a focus on getting the job done well

Communications Skills– ability to express point of view, communicate with team members and share workload

Organizational Skills - demonstrates organization and structure to work

Self starter – Individual with strong sense of purpose, hard working and keen to learn new tasks

‍Attention to Detail – Extremely accurate and reliable when it comes to reporting and data entry

‍Technology – ability to work with a variety of technology tools and ability to grasp new technology solutions

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